Privacy Policy

1. Information We Collect

Kommodex collects information to provide secure, professional petroleum trading connections. We collect:

Personal Information

• Name, email address, and contact information
• Company name, address, and business details
• LinkedIn company profile information
• Phone numbers and communication preferences
• Professional title and role within your organization

Business Information

• Company registration documents and licenses
• Product interests and commodity preferences
• Trading history and volume requirements
• Verification documents and compliance certificates

Usage Data

• Platform usage patterns and feature interactions
• IP addresses and device information
• Session data and access logs
• Communication records within our platform

2. How We Use Your Information

We use collected information to:

• Verification: Confirm your identity and business legitimacy
• Platform Access: Provide secure access to verified users
• Due Diligence: Conduct background checks and compliance verification
• Introductions: Facilitate connections between buyers and suppliers
• Communication: Send important updates and platform notifications
• Security: Detect and prevent fraudulent activities
• Improvement: Enhance our platform and services

3. Information Sharing

Kommodex shares information only as necessary for our platform operations:

With Other Users

• Company name and basic business information for qualified connections
• Contact details when facilitating introductions
• Product interests relevant to potential partnerships

With Service Providers

• LinkedIn for profile verification services
• Payment processors for subscription management
• Due diligence partners for compliance verification
• Secure hosting and data storage providers

Legal Requirements

We may disclose information when required by law, to protect our rights, or to comply with regulatory requirements in the oil and gas industry.

4. Data Security

We implement comprehensive security measures:

• Encryption: All data is encrypted in transit and at rest
• Access Controls: Strict user authentication and authorization
• Monitoring: Continuous security monitoring and threat detection
• Regular Audits: Periodic security assessments and improvements
• Staff Training: Regular security awareness training for our team

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but employ industry best practices.

5. Data Retention

We retain information for different periods based on purpose:

• Active Accounts: Data retained while account is active
• Inactive Accounts: Data retained for 3 years after last activity
• Transaction Records: Maintained for 7 years for compliance
• Verification Documents: Retained for 5 years after account closure
• Communication Logs: Maintained for 2 years for support purposes

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your information
• Objection: Object to certain types of processing

To exercise these rights, contact us through our platform or support channels. We will respond within 30 days.

7. Cookies and Tracking

Kommodex uses cookies and similar technologies for:

• Maintaining user sessions and authentication
• Remembering user preferences and settings
• Analyzing platform usage and performance
• Preventing fraud and enhancing security

You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

8. International Data Transfers

As a global platform serving international petroleum markets, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

9. Children's Privacy

Kommodex is designed for business professionals and corporate entities. We do not knowingly collect information from individuals under 18 years of age. If we become aware of such collection, we will take steps to delete the information promptly.

10. Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes via email or platform notifications. Continued use after changes indicates acceptance of the updated policy.

11. Contact Us

For questions about this Privacy Policy or our data practices, please contact us:

• Through our platform's support system
• Via our Contact page for detailed inquiries
• For data protection matters, specify "Privacy" in your message

We are committed to protecting your privacy and maintaining the trust essential for professional petroleum trading relationships.